Terms & Conditions

By purchasing tickets for a Sauce Supper Club event, you agree to the following Terms & Conditions.

1. Bookings & Payments

All bookings are confirmed upon receipt of full payment. Tickets are non-refundable except where stated otherwise within these Terms & Conditions.

Guests are responsible for ensuring all booking details are correct at the time of purchase.

2. Cancellations by Guests

Due to the nature of our events and the advance planning required by chefs and venues, tickets are non-refundable.

If you can no longer attend an event:

• Tickets may be transferred to another guest at no additional cost
• Requests to transfer bookings to another event are at the discretion of Sauce Supper Club and subject to availability
• If we are able to resell your tickets, a refund may be offered at our discretion

3. Event Changes & Cancellations

Sauce Supper Club reserves the right to amend event details where reasonably necessary, including but not limited to:

• venue changes
• menu changes
• chef substitutions
• seating arrangements
• event timings

In the unlikely event that an event must be cancelled, guests will be offered either:

• a transfer to a future event, or
• a full refund of the ticket price paid

Sauce Supper Club shall not be liable for any additional costs incurred by guests, including but not limited to travel, accommodation, parking or other associated expenses.

4. Minimum Ticket Sales

All events are subject to sufficient guest demand and minimum ticket sales.

Where an event does not reach the required booking threshold, Sauce Supper Club reserves the right to postpone or cancel the event. In such cases, guests will be offered either:

• a transfer to a future event, or
• a full refund of the ticket price paid

5. Dietary Requirements & Allergies

We will always try to accommodate dietary requirements where possible; however, due to the nature of our events and external kitchens, we cannot guarantee an allergen-free environment.

Guests must inform us of any allergies or dietary requirements before booking or as early as possible prior to the event.

Sauce Supper Club accepts no liability for allergic reactions where requirements have not been communicated in advance.

6. Seating Arrangements

Some of our events involve shared dining experiences and communal seating. While we will always try to accommodate seating requests, this cannot be guaranteed. Please note if the event is communal seating – we will always advertise it as such.

7. Guest Conduct

Sauce Supper Club reserves the right to refuse entry or remove guests whose behaviour is deemed unsafe, inappropriate, disruptive or abusive towards staff, chefs, venues or other guests.

No refund will be issued in these circumstances.

8. Liability

Guests attend events at their own risk.

To the fullest extent permitted by law, Sauce Supper Club shall not be liable for:

• loss or damage to personal belongings
• personal injury, illness or accidents occurring at the venue, except where caused by proven negligence
• circumstances outside of our reasonable control, including but not limited to severe weather, transport disruption, supplier failure, venue issues, chef illness or force majeure events

9. Photography & Marketing

Photography and video content may be captured during events for marketing and promotional purposes. By attending an event, guests consent to the use of such content unless they notify us otherwise in writing prior to the event.

10. Late Arrival Policy

Due to the nature of our events and service timings, late arrival may result in you being moved to a later sitting or courses being missed. Refunds or discounts will not be provided for missed portions of the experience.

11. Force Majeure

Sauce Supper Club shall not be responsible for delays, changes or cancellations caused by circumstances beyond our reasonable control, including but not limited to extreme weather, government restrictions, strikes, transport disruption, supplier failure, utility outages, illness, pandemics or venue closures.

13. Marketing & Mailing List

By making a booking with Sauce Supper Club, guests may receive email communications relating to their booking, upcoming events, exclusive offers and company updates.

Guests can unsubscribe from marketing communications at any time using the unsubscribe link included within emails.

Contact

For any questions regarding your booking, please contact:

hello@saucesupperclub.co.uk